https://helpforum.sky.com/t5/Broadband/No-WiFi/m-p/5151112#M535648 <P>I'm unable to connect to WiFi and my phone line says check phone line&nbsp;</P> Tue, 25 Nov 2025 12:17:02 GMT Irenebacon 2025-11-25T12:17:02Z https://helpforum.sky.com/t5/Broadband/No-WiFi/m-p/5151112#M535648 <P>I'm unable to connect to WiFi and my phone line says check phone line&nbsp;</P> Tue, 25 Nov 2025 12:17:02 GMT https://helpforum.sky.com/t5/Broadband/No-WiFi/m-p/5151112#M535648 Irenebacon 2025-11-25T12:17:02Z https://helpforum.sky.com/t5/Broadband/No-WiFi/m-p/5151115#M535649 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4545699">@Irenebacon</a>&nbsp;</P> <P>Try running this line test to see if it finds any faults:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Tue, 25 Nov 2025 12:25:24 GMT https://helpforum.sky.com/t5/Broadband/No-WiFi/m-p/5151115#M535649 caesarome 2025-11-25T12:25:24Z