topic Re: Wifi issue in Broadband

Wifi issue

Jason186 — Mon, 24 Nov 2025 11:31:00 GMT

We work from home and our office is upstairs. We have a booster but only getting 300mbps which is no good as we need this to be faster for meetings can you advise or will need to cancel our broadband.

thank you

Re: Wifi issue

Daniel0210 — Mon, 24 Nov 2025 11:43:59 GMT

@Jason186
Your duplicate thread has been removed to prevent duplicate replies.

We are customers on here and this is a customer ➡️ customer discussion forum where we try to help other Sky customers. I’m afraid you aren’t communicating with Sky by posting on here.

I believe that for additional boosters to the one you have, this is only possible after an engineer visit to confirm the requirement.

Sky broadband being discussed here is a domestic service and whilst it's fine for those customers working from home to use it, they won’t receive additional or quicker support.

Re: Wifi issue

JimM1 — Mon, 24 Nov 2025 11:53:56 GMT

@Jason186 300Mb/s on a booster, then it's tramping along pretty good!

Re: Wifi issue

Jason186 — Mon, 24 Nov 2025 12:00:40 GMT

So why can't it hold teams ? Keeps dropping out ?