https://helpforum.sky.com/t5/Broadband/WiFi-issues/m-p/5149880#M535250 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3653362">@phoebezak15</a>&nbsp;You may wish to run a diagnostic to see what is going on, if it does not find anything, call sky and have them test from that end!</P><P>&nbsp;</P><P>Try running the line test here to see if any faults are found:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P><P>You can also run the test via the MySky app on a mobile data connection.</P><P>Once completed, if it reports back that all is good click on 'broadband' to run an updated test. If you get amber or red you need to follow the on-screen instructions.</P><P>If you’re still having problems you may need to call Sky to report it. Dial 150 free from your Sky Talk landline (if it’s still working).</P><P>&nbsp;</P><P>&nbsp;</P> Mon, 24 Nov 2025 09:33:44 GMT JimM1 2025-11-24T09:33:44Z https://helpforum.sky.com/t5/Broadband/WiFi-issues/m-p/5149865#M535248 <P>WiFi signal and strength has been terrible in the last week. Internet pages are taken a long time to load, or won't load at all. I work from home and keep getting disconnected.&nbsp;<BR />we would connect to date accept that too is awful!&nbsp;<BR /><BR /></P> Mon, 24 Nov 2025 09:23:32 GMT https://helpforum.sky.com/t5/Broadband/WiFi-issues/m-p/5149865#M535248 phoebezak15 2025-11-24T09:23:32Z https://helpforum.sky.com/t5/Broadband/WiFi-issues/m-p/5149880#M535250 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3653362">@phoebezak15</a>&nbsp;You may wish to run a diagnostic to see what is going on, if it does not find anything, call sky and have them test from that end!</P><P>&nbsp;</P><P>Try running the line test here to see if any faults are found:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P><P>You can also run the test via the MySky app on a mobile data connection.</P><P>Once completed, if it reports back that all is good click on 'broadband' to run an updated test. If you get amber or red you need to follow the on-screen instructions.</P><P>If you’re still having problems you may need to call Sky to report it. Dial 150 free from your Sky Talk landline (if it’s still working).</P><P>&nbsp;</P><P>&nbsp;</P> Mon, 24 Nov 2025 09:33:44 GMT https://helpforum.sky.com/t5/Broadband/WiFi-issues/m-p/5149880#M535250 JimM1 2025-11-24T09:33:44Z