https://helpforum.sky.com/t5/Broadband/Problem/m-p/5149550#M535163 <P>Router voice light and wifi light orange , no internet on devices&nbsp;</P> Sun, 23 Nov 2025 20:57:05 GMT AnnieQ75 2025-11-23T20:57:05Z https://helpforum.sky.com/t5/Broadband/Problem/m-p/5149550#M535163 <P>Router voice light and wifi light orange , no internet on devices&nbsp;</P> Sun, 23 Nov 2025 20:57:05 GMT https://helpforum.sky.com/t5/Broadband/Problem/m-p/5149550#M535163 AnnieQ75 2025-11-23T20:57:05Z https://helpforum.sky.com/t5/Broadband/Problem/m-p/5149592#M535173 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4544032">@AnnieQ75</a>&nbsp;</P> <P>This explains the lights on the hubs:<BR /><A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start</A></P> <P><BR />Try running this line test to see if it finds any faults:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Sun, 23 Nov 2025 22:17:40 GMT https://helpforum.sky.com/t5/Broadband/Problem/m-p/5149592#M535173 caesarome 2025-11-23T22:17:40Z