https://helpforum.sky.com/t5/Broadband/Having-to-turn-off-devices/m-p/5149168#M535063 <P>Right I am getting increasingly frustrated with your service we have had to turn off 3 devices connected to WiFi to watch the tv the service is sub standard you are not fulfilling your end of the deal,you take enough money each month!</P><P>This broadband really needs sorting out to having to keep switching off 3 devices for WiFi is just ridiculous&nbsp;</P> Sun, 23 Nov 2025 13:51:17 GMT Helen286 2025-11-23T13:51:17Z https://helpforum.sky.com/t5/Broadband/Having-to-turn-off-devices/m-p/5149168#M535063 <P>Right I am getting increasingly frustrated with your service we have had to turn off 3 devices connected to WiFi to watch the tv the service is sub standard you are not fulfilling your end of the deal,you take enough money each month!</P><P>This broadband really needs sorting out to having to keep switching off 3 devices for WiFi is just ridiculous&nbsp;</P> Sun, 23 Nov 2025 13:51:17 GMT https://helpforum.sky.com/t5/Broadband/Having-to-turn-off-devices/m-p/5149168#M535063 Helen286 2025-11-23T13:51:17Z https://helpforum.sky.com/t5/Broadband/Having-to-turn-off-devices/m-p/5149169#M535064 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4543608">@Helen286</a>&nbsp;</P> <P>I presume you don't realise we are customers on here and this is a <STRONG>customer <span class="lia-unicode-emoji" title=":right_arrow:">➡️</span> customer</STRONG> discussion forum where we try to help other Sky customers. I’m afraid you aren’t communicating with Sky by posting on here.</P> <P>&nbsp;</P> <P>Wi-Fi and broadband are different. Wi-Fi is the wireless connection between your hub and your devices. Broadband is the internet connection provided by your ISP (Sky). <BR /><BR /><BR /></P> <P>&nbsp;</P> Sun, 23 Nov 2025 13:56:39 GMT https://helpforum.sky.com/t5/Broadband/Having-to-turn-off-devices/m-p/5149169#M535064 Daniel0210 2025-11-23T13:56:39Z