topic Re: wifi not working in Broadband https://helpforum.sky.com/t5/Broadband/wifi-not-working/m-p/5149135#M535054 <P>seems it's now working on mobiles but not on tvs - showing poor connection to devices when running check on the app&nbsp;</P> Sun, 23 Nov 2025 13:08:08 GMT Val1948 2025-11-23T13:08:08Z wifi not working https://helpforum.sky.com/t5/Broadband/wifi-not-working/m-p/5149127#M535050 <P>wifi is either not working or slow&nbsp;</P><P>all lights were showing as green on the device before restart&nbsp;</P><P>all lights showing as green after the restart&nbsp;</P><P>weak signal, laggy service on all devices at home&nbsp;</P> Sun, 23 Nov 2025 13:02:59 GMT https://helpforum.sky.com/t5/Broadband/wifi-not-working/m-p/5149127#M535050 Val1948 2025-11-23T13:02:59Z Re: wifi not working https://helpforum.sky.com/t5/Broadband/wifi-not-working/m-p/5149129#M535052 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4543568">@Val1948</a>&nbsp;</P> <P>Try going through this to see if it helps:</P> <P><BR /><A href="https://www.sky.com/help/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/articles/improve-the-wi-fi-signal-to-your-devices" target="_blank">https://www.sky.com/help/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/articles/improve-the-wi-fi-signal-to-your-devices</A></P> <P><BR />If not and if you have Wi-Fi Max on your account then Sky will supply up to 3 pods as you can read about here:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/articles/sky-wifi-max" target="_blank">https://www.sky.com/help/articles/sky-wifi-max</A></P> <P>&nbsp;</P> <P>Select "No, I still need help" at the bottom on the above link.</P> Sun, 23 Nov 2025 13:05:07 GMT https://helpforum.sky.com/t5/Broadband/wifi-not-working/m-p/5149129#M535052 caesarome 2025-11-23T13:05:07Z Re: wifi not working https://helpforum.sky.com/t5/Broadband/wifi-not-working/m-p/5149135#M535054 <P>seems it's now working on mobiles but not on tvs - showing poor connection to devices when running check on the app&nbsp;</P> Sun, 23 Nov 2025 13:08:08 GMT https://helpforum.sky.com/t5/Broadband/wifi-not-working/m-p/5149135#M535054 Val1948 2025-11-23T13:08:08Z