https://helpforum.sky.com/t5/Broadband/Very-very-bad-connection-problems/m-p/5148992#M535013 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4249013">@Eddiebaby24</a>&nbsp;</P> <P>Try rebooting your broadband hub at the mains, if this doesn't fix it then give this a try:</P> <P><BR />Try running this line test to see if it finds any faults:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Sun, 23 Nov 2025 10:07:34 GMT caesarome 2025-11-23T10:07:34Z https://helpforum.sky.com/t5/Broadband/Very-very-bad-connection-problems/m-p/5148921#M534992 For the umpteenth time I have no Internet connection. Tried all the tests , still not connected Sun, 23 Nov 2025 08:58:37 GMT https://helpforum.sky.com/t5/Broadband/Very-very-bad-connection-problems/m-p/5148921#M534992 Eddiebaby24 2025-11-23T08:58:37Z https://helpforum.sky.com/t5/Broadband/Very-very-bad-connection-problems/m-p/5148992#M535013 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4249013">@Eddiebaby24</a>&nbsp;</P> <P>Try rebooting your broadband hub at the mains, if this doesn't fix it then give this a try:</P> <P><BR />Try running this line test to see if it finds any faults:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Sun, 23 Nov 2025 10:07:34 GMT https://helpforum.sky.com/t5/Broadband/Very-very-bad-connection-problems/m-p/5148992#M535013 caesarome 2025-11-23T10:07:34Z