https://helpforum.sky.com/t5/Broadband/Sky-broadband-Internet/m-p/5148983#M535008 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4543400">@John695</a>&nbsp;</P> <P>The first thing to check is this link to see if there are any outages in your area, it can be a bit slow at picking up issues so if nothing shows perhaps try it again later:<BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> <P><BR />If there isn't try running the line test here:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Sun, 23 Nov 2025 10:04:26 GMT caesarome 2025-11-23T10:04:26Z https://helpforum.sky.com/t5/Broadband/Sky-broadband-Internet/m-p/5148923#M534994 <P>I don't seem to have any Internet my broadband is down. I don't seem to have the connection for my Service services. Can someone please help? Thank? Thank you</P> Sun, 23 Nov 2025 08:58:50 GMT https://helpforum.sky.com/t5/Broadband/Sky-broadband-Internet/m-p/5148923#M534994 John695 2025-11-23T08:58:50Z https://helpforum.sky.com/t5/Broadband/Sky-broadband-Internet/m-p/5148983#M535008 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4543400">@John695</a>&nbsp;</P> <P>The first thing to check is this link to see if there are any outages in your area, it can be a bit slow at picking up issues so if nothing shows perhaps try it again later:<BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> <P><BR />If there isn't try running the line test here:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Sun, 23 Nov 2025 10:04:26 GMT https://helpforum.sky.com/t5/Broadband/Sky-broadband-Internet/m-p/5148983#M535008 caesarome 2025-11-23T10:04:26Z