WiFi issues

Jas_sky — Sun, 23 Nov 2025 08:12:56 GMT

over the last few days my WiFi stops working at random points and two orange ( out of 4) lights keep coming on instead of green

Re: WiFi issues

EytanBoosman — Sun, 23 Nov 2025 08:20:17 GMT

Same here this morning but MySky tells me that wifi is working?!

Re: WiFi issues

caesarome — Sun, 23 Nov 2025 10:05:44 GMT

@EytanBoosman @Jas_sky

The first thing to check is this link to see if there are any outages in your area, it can be a bit slow at picking up issues so if nothing shows perhaps try it again later:
https://www.sky.com/servicechecker

If there isn't try running the line test here:
https://www.sky.com/help/articles/broadband-diagnostic-start

You can also run the test via the MySky app on a mobile data connection.

After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.

If this is of no help give Sky a call to report it to them.

topic WiFi issues in Broadband

WiFi issues

Re: WiFi issues

Re: WiFi issues