topic Re: Broadband dropping out continuously in Broadband https://helpforum.sky.com/t5/Broadband/Broadband-dropping-out-continuously/m-p/5148612#M534902 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4543080">@John694</a>&nbsp;</P> <P>The first thing to check is this link to see if there are any outages in your area, it can be a bit slow at picking up issues so if nothing shows perhaps try it again later:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Sat, 22 Nov 2025 19:40:58 GMT caesarome 2025-11-22T19:40:58Z Broadband dropping out continuously https://helpforum.sky.com/t5/Broadband/Broadband-dropping-out-continuously/m-p/5148562#M534888 <P>Broadband has been dropping out all afternoon and we have tried all the steps to reboot it but it's still happening&nbsp;</P> Sat, 22 Nov 2025 18:13:10 GMT https://helpforum.sky.com/t5/Broadband/Broadband-dropping-out-continuously/m-p/5148562#M534888 John694 2025-11-22T18:13:10Z Re: Broadband dropping out continuously https://helpforum.sky.com/t5/Broadband/Broadband-dropping-out-continuously/m-p/5148612#M534902 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4543080">@John694</a>&nbsp;</P> <P>The first thing to check is this link to see if there are any outages in your area, it can be a bit slow at picking up issues so if nothing shows perhaps try it again later:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Sat, 22 Nov 2025 19:40:58 GMT https://helpforum.sky.com/t5/Broadband/Broadband-dropping-out-continuously/m-p/5148612#M534902 caesarome 2025-11-22T19:40:58Z