topic Slow speed broadband in Broadband

Slow speed broadband

Shelley81 — Sat, 22 Nov 2025 08:29:40 GMT

My speed has dropped down to 18 and has done for a month or so im paying fir the fastest ive tried all the tests and nothing still and im paying for the speed cant seem to get any help

Re: Slow speed broadband

JimM1 — Sat, 22 Nov 2025 10:06:47 GMT

@Shelley81 What does the sky Service checker show you for the daily check and the 30 day history period, broadband and the > to expnad and see it!

https://www.sky.com/servicechecker

Re: Slow speed broadband

Shelley81 — Sat, 22 Nov 2025 11:39:35 GMT

Hi its been the same up and down for over 30 days now ive just spoken to sky i have an enginer coming out on wednesday but thank you for helping

Re: Slow speed broadband

JimM1 — Sat, 22 Nov 2025 11:47:40 GMT

@Shelley81 No problems, sometimes the speak, have them check and they spot an issue testing there side etc, hopefully the Engineer spot's get's to the bottom off it and then it all returns to normal working for you!