https://helpforum.sky.com/t5/Broadband/Information/m-p/5147741#M534634 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3618816">@mitchcam</a>&nbsp;several possible reasons first you are being switched from an Openreach connection to one using City Fibre who Sky woll use in preference if the address has access to both. CF offer spedds over 1Gb/s which Openreach dont via Sky.&nbsp;</P> Fri, 21 Nov 2025 16:40:18 GMT Chrisee 2025-11-21T16:40:18Z https://helpforum.sky.com/t5/Broadband/Information/m-p/5147729#M534629 <P>Already have fibre internet upgraded to faster why do I need engineer</P><P>&nbsp;</P> Fri, 21 Nov 2025 16:19:17 GMT https://helpforum.sky.com/t5/Broadband/Information/m-p/5147729#M534629 mitchcam 2025-11-21T16:19:17Z https://helpforum.sky.com/t5/Broadband/Information/m-p/5147741#M534634 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3618816">@mitchcam</a>&nbsp;several possible reasons first you are being switched from an Openreach connection to one using City Fibre who Sky woll use in preference if the address has access to both. CF offer spedds over 1Gb/s which Openreach dont via Sky.&nbsp;</P> Fri, 21 Nov 2025 16:40:18 GMT https://helpforum.sky.com/t5/Broadband/Information/m-p/5147741#M534634 Chrisee 2025-11-21T16:40:18Z