topic Re: Broadband speed in Broadband

Broadband speed

Liam80596 — Fri, 21 Nov 2025 12:47:00 GMT

I never get the minimum speed for my WiFi broadband

Re: Broadband speed

JimM1 — Fri, 21 Nov 2025 13:15:27 GMT

@Liam80596 That's a good thing, you always want to be above the minimum!

Re: Broadband speed

Liam80596 — Fri, 21 Nov 2025 13:20:35 GMT

You don't understand its always lower than the minimum speed and yet sky just keep offering me a more expensive package when why would I pay more when this dont even live up to the hype

Re: Broadband speed

JimM1 — Fri, 21 Nov 2025 14:39:09 GMT

@Liam80596 You are aware when you post on the Forum that you are not addressing sky Customer Service just customers like yourself, and your opening post is just missleading but now get your point, as this is not sky what can we do to help you or do you just wish to go down the sky Help route. To assist have a look at the help below and another usefull reference! If you need we can go forward from this point!

https://www.sky.com/help/articles/broadband-speeds-explained

And for speed related issues good read.
https://www.ispreview.co.uk/index.php/2020/12/why-buying-gigabit-broadband-doesnt-always-deliver-1gbps.html