topic Re: Internet gone down in Broadband

Internet gone down

Just_me_ — Fri, 21 Nov 2025 00:40:55 GMT

Internet has gone off, Knowsley, Liverpool area, anyone else having the same issue?

Re: Internet gone down

Scratz — Fri, 21 Nov 2025 00:49:10 GMT

Yep my Internet suddenly just went off east Yorkshire.

Re: Internet gone down

Jamie218 — Fri, 21 Nov 2025 00:53:14 GMT

My Internet is down in Edinburgh red light on hub. Switched off and back on nothing working

Re: Internet gone down

caesarome — Fri, 21 Nov 2025 05:41:28 GMT

@Jamie218 @Just_me_ @Scratz

When it is down after midnight to around 6am then it could be overnight maintenance taking place.

If it still down later then the first thing to check is this link to see if there are any outages in your area, it doesn't always pick up issues straight away so it might be worth trying again later if this is the case:
https://www.sky.com/servicechecker

If there isn't try running the line test here:
https://www.sky.com/help/articles/broadband-diagnostic-start