Sky down again in Scotland

Misst3 — Fri, 21 Nov 2025 02:12:24 GMT

Sky internet down again for second night it's been round same time between 1.00 -2.00 am sky check is saying everything is fine but have no internet at all this is poor service since I pay for it but don't get full use when this seems to be ongoing issue very disappointing

Re: Sky down again in Scotland

caesarome — Fri, 21 Nov 2025 05:36:41 GMT

@Misst3

When it is down after midnight to around 6am then it could be overnight maintenance taking place.

If it still down later then the first thing to check is this link to see if there are any outages in your area, it doesn't always pick up issues straight away so it might be worth trying again later if this is the case:
https://www.sky.com/servicechecker

If there isn't try running the line test here:
https://www.sky.com/help/articles/broadband-diagnostic-start

You can also run the test via the MySky app on a mobile data connection.

After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructi

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Sky down again in Scotland

Re: Sky down again in Scotland