topic I can’t set up my account in Broadband https://helpforum.sky.com/t5/Broadband/I-can-t-set-up-my-account/m-p/5146024#M533958 <P>No one to help set up as my 83 year old dad has had the internet installed terrible customer service</P> Wed, 19 Nov 2025 19:30:30 GMT Aimeebatsford 2025-11-19T19:30:30Z I can’t set up my account https://helpforum.sky.com/t5/Broadband/I-can-t-set-up-my-account/m-p/5146024#M533958 <P>No one to help set up as my 83 year old dad has had the internet installed terrible customer service</P> Wed, 19 Nov 2025 19:30:30 GMT https://helpforum.sky.com/t5/Broadband/I-can-t-set-up-my-account/m-p/5146024#M533958 Aimeebatsford 2025-11-19T19:30:30Z Re: I can’t set up my account https://helpforum.sky.com/t5/Broadband/I-can-t-set-up-my-account/m-p/5146028#M533961 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4540061">@Aimeebatsford</a>&nbsp;</P> <P>If he has Sky Broadband installed is he/you trying to set up is account on the MySky app on his phone, is this what you are trying to do ?</P> Wed, 19 Nov 2025 19:36:14 GMT https://helpforum.sky.com/t5/Broadband/I-can-t-set-up-my-account/m-p/5146028#M533961 caesarome 2025-11-19T19:36:14Z Re: I can’t set up my account https://helpforum.sky.com/t5/Broadband/I-can-t-set-up-my-account/m-p/5146048#M533968 <P>Hi</P><P>App or Device help?</P> Wed, 19 Nov 2025 19:54:16 GMT https://helpforum.sky.com/t5/Broadband/I-can-t-set-up-my-account/m-p/5146048#M533968 Jo9191 2025-11-19T19:54:16Z Re: I can’t set up my account https://helpforum.sky.com/t5/Broadband/I-can-t-set-up-my-account/m-p/5146086#M533977 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4540061">@Aimeebatsford</a>&nbsp;See if this helps along the way!</P><P>&nbsp;</P><P><A href="https://www.sky.com/help/articles/download-sky-broadband-user-manuals" target="_blank" rel="noopener">https://www.sky.com/help/articles/download-sky-broadband-user-manuals</A></P><P>&nbsp;</P><P><A href="https://www.sky.com/help/articles/my-sky-app" target="_blank">My Sky app | Sky Help | Sky.com | Sky Help | Sky.com</A></P><P>&nbsp;</P> Wed, 19 Nov 2025 20:36:37 GMT https://helpforum.sky.com/t5/Broadband/I-can-t-set-up-my-account/m-p/5146086#M533977 JimM1 2025-11-19T20:36:37Z