Really struggling with WiFi in our home

Rachel1623 — Wed, 19 Nov 2025 16:55:04 GMT

Hello I've run a few time to discuss my WiFi and keep getting cut off 😢

I've been a customer for over 25 years and pay full package...but struggle with broadband and internet... is there some sort off boosters u can supply me with...

thank u so much

Rachel Dickinson

Re: Really struggling with WiFi in our home

caesarome — Wed, 19 Nov 2025 17:16:12 GMT

Sorry @Rachel1623 but we are customers here who help each other so you are not talking to Sky via here.

Try going through this to see if it helps:

https://www.sky.com/help/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/articles/improve-the-wi-fi-signal-to-your-devices

If not and if you have Wi-Fi Max on your account then Sky will supply up to 3 pods as you can read about here:

https://www.sky.com/help/articles/sky-wifi-max

Select "No, I still need help" at the bottom on the above link.

topic Really struggling with WiFi in our home in Broadband

Really struggling with WiFi in our home

Re: Really struggling with WiFi in our home