https://helpforum.sky.com/t5/Broadband/Broadband-connection/m-p/5145879#M533903 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4539888">@Vicxo</a>&nbsp;</P> <P>The next time this happens try running this line test to see if it finds any faults:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Wed, 19 Nov 2025 16:52:08 GMT caesarome 2025-11-19T16:52:08Z https://helpforum.sky.com/t5/Broadband/Broadband-connection/m-p/5145873#M533902 <P>My broadband connection has been dropping a few times a day for few hours at a time for last week or so, annoying as it's my tv as well and I'm paying for a service I don't have 40% of the time&nbsp;</P> Wed, 19 Nov 2025 16:46:37 GMT https://helpforum.sky.com/t5/Broadband/Broadband-connection/m-p/5145873#M533902 Vicxo 2025-11-19T16:46:37Z https://helpforum.sky.com/t5/Broadband/Broadband-connection/m-p/5145879#M533903 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4539888">@Vicxo</a>&nbsp;</P> <P>The next time this happens try running this line test to see if it finds any faults:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Wed, 19 Nov 2025 16:52:08 GMT https://helpforum.sky.com/t5/Broadband/Broadband-connection/m-p/5145879#M533903 caesarome 2025-11-19T16:52:08Z