topic Re: Broadband not working in Broadband

Broadband not working

Beth8153 — Tue, 18 Nov 2025 22:40:57 GMT

I am streaming Spotify through my tv and it is buffering longer than it is playing. I have tested the broadband and WiFi it says it's fine. It costs far too much money to not work

Re: Broadband not working

JimM1 — Tue, 18 Nov 2025 22:57:11 GMT

@Beth8153 Have you tried streaming it through another device to see if it is the same or better, is the TV connected via a wired Ethernet or a wireless wifi connection to the hub? Wired may be just a better option, streaming can be also at the other server end not giving you what is needed!

Re: Broadband not working

Beth8153 — Wed, 19 Nov 2025 15:29:52 GMT

the tv is connected to the WiFi but as the only device on the house using the WiFi it shouldn't be experiencing buffering issues. It's not connected by a cable and I was assured when I paid for the WiFi that it could handle a house of up to 4 adults working g from home yet I can't even stream Spotify