https://helpforum.sky.com/t5/Broadband/My-WiFi-is-down/m-p/5145283#M533750 <P>The box is showing a Green Light, Red Light, Green Light and red light.</P><P>any help&nbsp;</P> Wed, 19 Nov 2025 08:07:58 GMT Mike1q27 2025-11-19T08:07:58Z https://helpforum.sky.com/t5/Broadband/My-WiFi-is-down/m-p/5145283#M533750 <P>The box is showing a Green Light, Red Light, Green Light and red light.</P><P>any help&nbsp;</P> Wed, 19 Nov 2025 08:07:58 GMT https://helpforum.sky.com/t5/Broadband/My-WiFi-is-down/m-p/5145283#M533750 Mike1q27 2025-11-19T08:07:58Z https://helpforum.sky.com/t5/Broadband/My-WiFi-is-down/m-p/5145300#M533755 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4539327">@Mike1q27</a>&nbsp;About the hub lights below for you!</P><P>&nbsp;</P><P>This link below provides information about the coloured lights on the various hubs that can help to see what is going on! If the system is also Full Fibre then the lights on the OR/CF ONT also require to be looked at!<BR /><A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start</A></P><P>&nbsp;</P><P>If you haven’t done it already use the below link to check to see if there are any broadband problems or outages nearby if enough time has passed for a fault condition to displayed by the software test! This should determine if there's an identified fault affecting multiple households.<BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> Wed, 19 Nov 2025 08:39:18 GMT https://helpforum.sky.com/t5/Broadband/My-WiFi-is-down/m-p/5145300#M533755 JimM1 2025-11-19T08:39:18Z