https://helpforum.sky.com/t5/Broadband/Internet-light-off/m-p/5145201#M533694 <P>All of a sudden my internet light on my router went solid amber. I restarted the router and now the light is completely off&nbsp;</P> Wed, 19 Nov 2025 00:59:13 GMT Ifa1 2025-11-19T00:59:13Z https://helpforum.sky.com/t5/Broadband/Internet-light-off/m-p/5145201#M533694 <P>All of a sudden my internet light on my router went solid amber. I restarted the router and now the light is completely off&nbsp;</P> Wed, 19 Nov 2025 00:59:13 GMT https://helpforum.sky.com/t5/Broadband/Internet-light-off/m-p/5145201#M533694 Ifa1 2025-11-19T00:59:13Z https://helpforum.sky.com/t5/Broadband/Internet-light-off/m-p/5145236#M533722 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4539237">@Ifa1</a>&nbsp;</P> <P>This explains the lights on the hubs:<BR /><A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start</A></P> <P><BR />Try running this line test to see if it finds any faults:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Wed, 19 Nov 2025 05:32:32 GMT https://helpforum.sky.com/t5/Broadband/Internet-light-off/m-p/5145236#M533722 caesarome 2025-11-19T05:32:32Z