https://helpforum.sky.com/t5/Broadband/Internet-not-working/m-p/5145125#M533654 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4539093">@Nixxd</a>&nbsp; If the fault is external you'll need to wait for it to be repaired by the network operator.</P> Tue, 18 Nov 2025 20:38:30 GMT GD1 2025-11-18T20:38:30Z https://helpforum.sky.com/t5/Broadband/Internet-not-working/m-p/5145124#M533653 We have lights on, on the box but no Internet. I have ran the test and its showing a fault Tue, 18 Nov 2025 20:36:05 GMT https://helpforum.sky.com/t5/Broadband/Internet-not-working/m-p/5145124#M533653 Nixxd 2025-11-18T20:36:05Z https://helpforum.sky.com/t5/Broadband/Internet-not-working/m-p/5145125#M533654 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4539093">@Nixxd</a>&nbsp; If the fault is external you'll need to wait for it to be repaired by the network operator.</P> Tue, 18 Nov 2025 20:38:30 GMT https://helpforum.sky.com/t5/Broadband/Internet-not-working/m-p/5145125#M533654 GD1 2025-11-18T20:38:30Z