topic Re: Wi fi not working in Broadband https://helpforum.sky.com/t5/Broadband/Wi-fi-not-working/m-p/5144642#M533509 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/530744">@Mmyebmjc1</a>&nbsp; &nbsp;First thing to check is this link to see if there are any outages in your area:<BR /><BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A><BR /><BR />If there isn't try running the line test here:<BR /><BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A><BR /><BR />You can also run the test via the MySky app on a mobile data connection.<BR /><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Tue, 18 Nov 2025 11:41:22 GMT GD1 2025-11-18T11:41:22Z Wi fi not working https://helpforum.sky.com/t5/Broadband/Wi-fi-not-working/m-p/5144635#M533508 <P>Wi fi is not working it just suddenly went off with only two lights on the hub, the power one and wi fi but nothing is connecting&nbsp;</P> Tue, 18 Nov 2025 11:37:39 GMT https://helpforum.sky.com/t5/Broadband/Wi-fi-not-working/m-p/5144635#M533508 Mmyebmjc1 2025-11-18T11:37:39Z Re: Wi fi not working https://helpforum.sky.com/t5/Broadband/Wi-fi-not-working/m-p/5144642#M533509 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/530744">@Mmyebmjc1</a>&nbsp; &nbsp;First thing to check is this link to see if there are any outages in your area:<BR /><BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A><BR /><BR />If there isn't try running the line test here:<BR /><BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A><BR /><BR />You can also run the test via the MySky app on a mobile data connection.<BR /><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Tue, 18 Nov 2025 11:41:22 GMT https://helpforum.sky.com/t5/Broadband/Wi-fi-not-working/m-p/5144642#M533509 GD1 2025-11-18T11:41:22Z