topic Re: Sky ultrafast + in Broadband

Sky ultrafast +

ABrugos — Sun, 16 Nov 2025 14:31:24 GMT

My broadband speed is really down and under. Supposed to be a standard 400mb/ sec for what I am paying 500mb/sec. Currently the speed is 130mb/sec.
Very disappointing . Disgraceful paying for a service which is not even closed what was promised. Shame on you Sky.

Re: Sky ultrafast +

JimM1 — Sun, 16 Nov 2025 15:12:18 GMT

@ABrugos How are you measuring your speed test? And with what device are you doing it with!

Re: Sky ultrafast +

ABrugos — Sun, 16 Nov 2025 15:17:23 GMT

Fast.com

Re: Sky ultrafast +

ABrugos — Sun, 16 Nov 2025 15:18:07 GMT

Re: Sky ultrafast +

JimM1 — Sun, 16 Nov 2025 15:22:51 GMT

@ABrugos That is not what is needed, wireless wi-fi and a mobile phone, if you are doing that then test about 3 foot away from the sky hub, and allow the fast.com to finish completely takes about 2 mins, hit the update and post your screen capture like below!

Pictures have to be approved and cleared for viewing both ends!

fast sample

Re: Sky ultrafast +

TimmyBGood — Sun, 16 Nov 2025 15:57:31 GMT

@ABrugos wrote:

Very disappointing . Disgraceful paying for a service which is not even closed what was promised. Shame on you Sky.

130Mbs over WiFi from a 500Mbs optical connection is an entirely reasonable result. All WiFi is zero Mbs on the other side of a few walls.

Re: Sky ultrafast +

JimM1 — Sun, 16 Nov 2025 16:18:49 GMT

@ABrugos Here is a couple off mobile phone ones like yours 15 mins apart.

1st capture phone on fast2nd capture phone on fast 10 mins later