topic Re: Issues broadband in Broadband https://helpforum.sky.com/t5/Broadband/Issues-broadband/m-p/5142909#M533011 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2666543">@ionel+dragastan</a>&nbsp; &nbsp;First thing to check is this link to see if there are any outages in your area:<BR /><BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A><BR /><BR />If there isn't try running the line test here:<BR /><BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A><BR /><BR />You can also run the test via the MySky app on a mobile data connection.<BR /><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Sun, 16 Nov 2025 12:50:36 GMT GD1 2025-11-16T12:50:36Z Issues broadband https://helpforum.sky.com/t5/Broadband/Issues-broadband/m-p/5142904#M533010 <P>My broadband not working please help me&nbsp;</P> Sun, 16 Nov 2025 12:44:28 GMT https://helpforum.sky.com/t5/Broadband/Issues-broadband/m-p/5142904#M533010 ionel+dragastan 2025-11-16T12:44:28Z Re: Issues broadband https://helpforum.sky.com/t5/Broadband/Issues-broadband/m-p/5142909#M533011 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2666543">@ionel+dragastan</a>&nbsp; &nbsp;First thing to check is this link to see if there are any outages in your area:<BR /><BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A><BR /><BR />If there isn't try running the line test here:<BR /><BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A><BR /><BR />You can also run the test via the MySky app on a mobile data connection.<BR /><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Sun, 16 Nov 2025 12:50:36 GMT https://helpforum.sky.com/t5/Broadband/Issues-broadband/m-p/5142909#M533011 GD1 2025-11-16T12:50:36Z