topic Re: Constant buffering since installation. in Broadband

Constant buffering since installation.

Dean0505 — Sat, 15 Nov 2025 22:29:38 GMT

I have constant buffering since installation and freezing in video calls and website surfing. I am not happy with my transfer from BT services

Re: Constant buffering since installation.

Dean0505 — Sat, 15 Nov 2025 22:30:56 GMT

I have giga fast 900mbps fibre. Had a better service at 36mbps with bt. Not happy at all.

Re: Constant buffering since installation.

Chrisee — Sun, 16 Nov 2025 07:14:16 GMT

@Dean0505 Poor WiFi coverage is probably the most common question we get in the forum. In many homes a single Sky hub cannot provide a usable wifi signal in every room due to the layout and type of construction of the property especially in older homes. Assuming the hub is already in the best possible position which is out in the open on a surface then the only answer is additional wifi sources.

Your choice.is to either buy Sky's add-on WiFi Max bundle which can supply up to 3 extenders see https://www.sky.com/help/articles/sky-wifi-max or buy your own wifi system and use that instead of the Sky hub's WiFi.