https://helpforum.sky.com/t5/Broadband/Wi-Fi-router/m-p/5142570#M532913 <P>The wire that plugs into the Wi-Fi router and plugs into the wall has blown up and snapped in half and now we are left with no Wi-Fi.&nbsp;</P> Sat, 15 Nov 2025 18:42:15 GMT JoleneCanavan 2025-11-15T18:42:15Z https://helpforum.sky.com/t5/Broadband/Wi-Fi-router/m-p/5142570#M532913 <P>The wire that plugs into the Wi-Fi router and plugs into the wall has blown up and snapped in half and now we are left with no Wi-Fi.&nbsp;</P> Sat, 15 Nov 2025 18:42:15 GMT https://helpforum.sky.com/t5/Broadband/Wi-Fi-router/m-p/5142570#M532913 JoleneCanavan 2025-11-15T18:42:15Z https://helpforum.sky.com/t5/Broadband/Wi-Fi-router/m-p/5142585#M532917 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4536245">@JoleneCanavan</a>&nbsp;That would be a serious problem if it has blown up, as it is not a high voltage or high current cable and it is just not like it to happen so be extremely cautious!!!!</P><P>&nbsp;</P><P>Call sky and report a fault but fairly sure they will replace both the PSU and the sky Hub at the same time!</P><P>&nbsp;</P><P>Take a look at the link below and say what hub you see from the pictures is yours!</P><P><A href="https://www.sky.com/help/articles/broadband-diagnostic-which-sky-hub" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-which-sky-hub</A></P><P>&nbsp;</P> Sat, 15 Nov 2025 19:20:04 GMT https://helpforum.sky.com/t5/Broadband/Wi-Fi-router/m-p/5142585#M532917 JimM1 2025-11-15T19:20:04Z