https://helpforum.sky.com/t5/Broadband/Internet-down-this-afternoon/m-p/5142439#M532872 <P>My internet is down and has been for about 20 mins nw - according to MySky there are no issues? Please confirm</P><P>jan Herts&nbsp;</P> Sat, 15 Nov 2025 15:06:03 GMT Jan23x 2025-11-15T15:06:03Z https://helpforum.sky.com/t5/Broadband/Internet-down-this-afternoon/m-p/5142439#M532872 <P>My internet is down and has been for about 20 mins nw - according to MySky there are no issues? Please confirm</P><P>jan Herts&nbsp;</P> Sat, 15 Nov 2025 15:06:03 GMT https://helpforum.sky.com/t5/Broadband/Internet-down-this-afternoon/m-p/5142439#M532872 Jan23x 2025-11-15T15:06:03Z https://helpforum.sky.com/t5/Broadband/Internet-down-this-afternoon/m-p/5142440#M532873 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4536066">@Jan23x</a>&nbsp; &nbsp;First thing to check is this link to see if there are any outages in your area:<BR /><BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A><BR /><BR />If there isn't try running the line test here:<BR /><BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A><BR /><BR />You can also run the test via the MySky app on a mobile data connection.<BR /><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Sat, 15 Nov 2025 15:08:44 GMT https://helpforum.sky.com/t5/Broadband/Internet-down-this-afternoon/m-p/5142440#M532873 GD1 2025-11-15T15:08:44Z