https://helpforum.sky.com/t5/Broadband/Wi-Fi-down-slow/m-p/5142306#M532828 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4535918">@Fra5</a>&nbsp;Help below!</P><P>&nbsp;</P><P>This link below provides information about the coloured lights on the various hubs that can help to see what is going on! If the system is also Full Fibre then the lights on the OR/CF ONT also require to be looked at!<BR /><A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start</A></P><P>&nbsp;</P><P>If you haven’t done it already use the below link to check to see if there are any broadband problems or outages nearby if enough time has passed for a fault condition to displayed by the software test! This should determine if there's an identified fault affecting multiple households.<BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> Sat, 15 Nov 2025 12:37:16 GMT JimM1 2025-11-15T12:37:16Z https://helpforum.sky.com/t5/Broadband/Wi-Fi-down-slow/m-p/5142297#M532821 <P>My WiFi was slow and I turned off the power socket. It's now been more than 10 minutes and there is a blinking green light on my router and no WiFi connection&nbsp;</P> Sat, 15 Nov 2025 12:30:15 GMT https://helpforum.sky.com/t5/Broadband/Wi-Fi-down-slow/m-p/5142297#M532821 Fra5 2025-11-15T12:30:15Z https://helpforum.sky.com/t5/Broadband/Wi-Fi-down-slow/m-p/5142306#M532828 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4535918">@Fra5</a>&nbsp;Help below!</P><P>&nbsp;</P><P>This link below provides information about the coloured lights on the various hubs that can help to see what is going on! If the system is also Full Fibre then the lights on the OR/CF ONT also require to be looked at!<BR /><A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start</A></P><P>&nbsp;</P><P>If you haven’t done it already use the below link to check to see if there are any broadband problems or outages nearby if enough time has passed for a fault condition to displayed by the software test! This should determine if there's an identified fault affecting multiple households.<BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> Sat, 15 Nov 2025 12:37:16 GMT https://helpforum.sky.com/t5/Broadband/Wi-Fi-down-slow/m-p/5142306#M532828 JimM1 2025-11-15T12:37:16Z