topic Re: Cams in Broadband

Cams

Philspooner — Fri, 14 Nov 2025 23:29:31 GMT

Since the new broadband has been connected my ring cam & 1 of my eufy outside cams have stopped working.

Re: Cams

Chrisee — Sat, 15 Nov 2025 07:22:47 GMT

@Philspooner wifi range outside a property is not something Sky or any isp is going to gurantee as external walls cause a lot of signal loss so you may need a booster near a window overlooking the cameras if they sre not getting sufficent signal to connect.

Re: Cams

Waveman — Sat, 15 Nov 2025 11:09:16 GMT

Ring Doorbell's are a bit of a nightmare when it comes to WiFi, if its not really strong it won't connect. You may need to purchase a Ring Chime Pro to improve the connection.

Using the 2.4Ghz band will improve the range, but, WiFi 6 specifications require the 5Ghz and the 2.4Ghz to have the same SSID (WiFi name) so you cant split them. You can turn off the 5Ghz signal in the router and this will cause your Ring doorbell onto 2.4Ghz. If it still can't connect then you will need to look at other soloutions.

In my garden I can't get any Ring devices to work that use 2.4Ghz only. Even with an Access Point located outside, there is so much interferance from a local factory nothing works above about 10 feet up!

Re: Cams

JimM1 — Sat, 15 Nov 2025 11:41:28 GMT

@Waveman WiFi 6, the same SSID is not a must/requirement per say! Wireless securities is a different ball game though!