https://helpforum.sky.com/t5/Broadband/Wifi-not-working/m-p/5141796#M532641 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4535360">@Thdo</a>&nbsp;About them linked below for you!</P><P>&nbsp;</P><P>This link below provides information about the coloured lights on the various hubs that can help to see what is going on! If the system is also Full Fibre then the lights on the OR/CF ONT also require to be looked at!<BR /><A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start</A></P><P>&nbsp;</P><P>If you haven’t done it already use the below link to check to see if there are any broadband problems or outages nearby if enough time has passed for a fault condition to displayed by the software test! This should determine if there's an identified fault affecting multiple households.<BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P><P>&nbsp;</P> Fri, 14 Nov 2025 18:27:49 GMT JimM1 2025-11-14T18:27:49Z https://helpforum.sky.com/t5/Broadband/Wifi-not-working/m-p/5141753#M532630 Hi. Red light on wifi router, can't connect to it. Can you please help? Fri, 14 Nov 2025 17:26:55 GMT https://helpforum.sky.com/t5/Broadband/Wifi-not-working/m-p/5141753#M532630 Thdo 2025-11-14T17:26:55Z https://helpforum.sky.com/t5/Broadband/Wifi-not-working/m-p/5141796#M532641 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4535360">@Thdo</a>&nbsp;About them linked below for you!</P><P>&nbsp;</P><P>This link below provides information about the coloured lights on the various hubs that can help to see what is going on! If the system is also Full Fibre then the lights on the OR/CF ONT also require to be looked at!<BR /><A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start</A></P><P>&nbsp;</P><P>If you haven’t done it already use the below link to check to see if there are any broadband problems or outages nearby if enough time has passed for a fault condition to displayed by the software test! This should determine if there's an identified fault affecting multiple households.<BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P><P>&nbsp;</P> Fri, 14 Nov 2025 18:27:49 GMT https://helpforum.sky.com/t5/Broadband/Wifi-not-working/m-p/5141796#M532641 JimM1 2025-11-14T18:27:49Z