topic Re: Red light on hub in Broadband https://helpforum.sky.com/t5/Broadband/Red-light-on-hub/m-p/5141665#M532612 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4535270">@Hel2025</a>&nbsp;See the link below.</P><P>&nbsp;</P><P>If you haven’t done it already use the below link to check to see if there are any broadband problems or outages nearby if enough time has passed for a fault condition to displayed by the software test! This should determine if there's an identified fault affecting multiple households.<BR /><A href="https://www.sky.com/servicechecker" target="_blank" rel="noopener">https://www.sky.com/servicechecker</A></P><P>&nbsp;</P><P><A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start</A></P> Fri, 14 Nov 2025 16:09:39 GMT JimM1 2025-11-14T16:09:39Z Red light on hub https://helpforum.sky.com/t5/Broadband/Red-light-on-hub/m-p/5141653#M532608 <P>Red light on hub all devices saying no internet connection yet my sky app saying it's all good&nbsp;</P> Fri, 14 Nov 2025 15:57:55 GMT https://helpforum.sky.com/t5/Broadband/Red-light-on-hub/m-p/5141653#M532608 Hel2025 2025-11-14T15:57:55Z Re: Red light on hub https://helpforum.sky.com/t5/Broadband/Red-light-on-hub/m-p/5141665#M532612 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4535270">@Hel2025</a>&nbsp;See the link below.</P><P>&nbsp;</P><P>If you haven’t done it already use the below link to check to see if there are any broadband problems or outages nearby if enough time has passed for a fault condition to displayed by the software test! This should determine if there's an identified fault affecting multiple households.<BR /><A href="https://www.sky.com/servicechecker" target="_blank" rel="noopener">https://www.sky.com/servicechecker</A></P><P>&nbsp;</P><P><A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start</A></P> Fri, 14 Nov 2025 16:09:39 GMT https://helpforum.sky.com/t5/Broadband/Red-light-on-hub/m-p/5141665#M532612 JimM1 2025-11-14T16:09:39Z