topic Re: Hup issue in Broadband

Hup issue

Gobi_sengottaya — Sun, 09 Nov 2025 22:49:17 GMT

Some times my broadband connection very slowly. I check my sky broadband test same hup issue showing so please how to change my broadband hub?

Re: Hup issue

Chrisee — Mon, 10 Nov 2025 07:44:00 GMT

@Gobi_sengottaya while an issue with a hub can slow the connection it is actually pretty rare as these units either work or they dont. If the seervice checker is recording a significant slow down in speeds to the hub then it should offer further help as the issue is normally with the line rather than the hub itself. You can call Sky to ask for help.

Re: Hup issue

Gobi_sengottaya — Fri, 14 Nov 2025 12:54:30 GMT

How replace the hup?

Re: Hup issue

JimM1 — Fri, 14 Nov 2025 13:08:44 GMT

@Gobi_sengottaya Call sky 150 from your landline or a sky connected mobile, see if your request get's granted!