Broadband keeps dipping

roaster15 — Thu, 13 Nov 2025 22:21:25 GMT

Hello. I had an upgrade to fibre last week but broadband now keeps dipping in and out from my rooms upstairs. I have reported and been advised this is fixed. Problem persists

Re: Broadband keeps dipping

caesarome — Thu, 13 Nov 2025 22:21:59 GMT

@roaster15

Try going through this to see if it helps:

https://www.sky.com/help/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/articles/improve-the-wi-fi-signal-to-your-devices

If not and if you have Wi-Fi Max on your account then Sky will supply up to 3 pods as you can read about here:

https://www.sky.com/help/articles/sky-wifi-max

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Broadband keeps dipping

Re: Broadband keeps dipping