https://helpforum.sky.com/t5/Broadband/No-wifi/m-p/5140783#M532222 <P>My WiFi isn't connecting to anything in the house. The box is lighting up but nothing. The app says there is a problem with the sky q box. But when I do what it says to do it just says "we cannot connect to your broadband router " I have tried everything that I can.&nbsp;</P> Thu, 13 Nov 2025 17:31:41 GMT John732 2025-11-13T17:31:41Z https://helpforum.sky.com/t5/Broadband/No-wifi/m-p/5140783#M532222 <P>My WiFi isn't connecting to anything in the house. The box is lighting up but nothing. The app says there is a problem with the sky q box. But when I do what it says to do it just says "we cannot connect to your broadband router " I have tried everything that I can.&nbsp;</P> Thu, 13 Nov 2025 17:31:41 GMT https://helpforum.sky.com/t5/Broadband/No-wifi/m-p/5140783#M532222 John732 2025-11-13T17:31:41Z https://helpforum.sky.com/t5/Broadband/No-wifi/m-p/5140807#M532230 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4092148">@John732</a>&nbsp;if tge Q box is not connecting call Sky as they will send out an engineer but thst coukd take quite a while. You can try the classic switch off and back on again which sortsxa lot if issues. Start with the Sky hub and then the main Q box following the instructions here&nbsp;<A href="https://www.sky.com/help/articles/setting-up-sky-q" target="_blank">https://www.sky.com/help/articles/setting-up-sky-q</A></P> Thu, 13 Nov 2025 17:58:16 GMT https://helpforum.sky.com/t5/Broadband/No-wifi/m-p/5140807#M532230 Chrisee 2025-11-13T17:58:16Z