topic Re: Internet in Broadband https://helpforum.sky.com/t5/Broadband/Internet/m-p/5140736#M532209 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4534157">@NicolaSell</a>&nbsp;</P> <P>If it isn't working again then t<SPAN>ry running this line test to see if it finds any faults:</SPAN></P> <P><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Thu, 13 Nov 2025 16:19:54 GMT caesarome 2025-11-13T16:19:54Z Internet https://helpforum.sky.com/t5/Broadband/Internet/m-p/5140730#M532205 I had open reach out for my Internet now I have no inter net at all at home please help. Thu, 13 Nov 2025 16:10:37 GMT https://helpforum.sky.com/t5/Broadband/Internet/m-p/5140730#M532205 NicolaSell 2025-11-13T16:10:37Z Re: Internet https://helpforum.sky.com/t5/Broadband/Internet/m-p/5140735#M532208 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4534157">@NicolaSell</a>&nbsp;Did the Engineer not say what was found?</P><P>&nbsp;</P> Thu, 13 Nov 2025 16:19:38 GMT https://helpforum.sky.com/t5/Broadband/Internet/m-p/5140735#M532208 JimM1 2025-11-13T16:19:38Z Re: Internet https://helpforum.sky.com/t5/Broadband/Internet/m-p/5140736#M532209 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4534157">@NicolaSell</a>&nbsp;</P> <P>If it isn't working again then t<SPAN>ry running this line test to see if it finds any faults:</SPAN></P> <P><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Thu, 13 Nov 2025 16:19:54 GMT https://helpforum.sky.com/t5/Broadband/Internet/m-p/5140736#M532209 caesarome 2025-11-13T16:19:54Z