https://helpforum.sky.com/t5/Broadband/Open-reach/m-p/5140675#M532195 <P>On my open reach monitor in the wall that my sky wifi monitor is connected to has a red &nbsp;dot above the LOS on the open reach monitor&nbsp;</P> Thu, 13 Nov 2025 14:38:10 GMT Shaney3 2025-11-13T14:38:10Z https://helpforum.sky.com/t5/Broadband/Open-reach/m-p/5140675#M532195 <P>On my open reach monitor in the wall that my sky wifi monitor is connected to has a red &nbsp;dot above the LOS on the open reach monitor&nbsp;</P> Thu, 13 Nov 2025 14:38:10 GMT https://helpforum.sky.com/t5/Broadband/Open-reach/m-p/5140675#M532195 Shaney3 2025-11-13T14:38:10Z https://helpforum.sky.com/t5/Broadband/Open-reach/m-p/5140688#M532198 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4534065">@Shaney3</a>&nbsp;The OR Openreach ONT on the wall, LOS Loss of Signal indicates that from the ONT unit to the Exchange the Fibre has no light, that can be anything at all, run the link below to see!</P><P>&nbsp;</P><P>&nbsp;If you haven’t done it already use the below link to check to see if there are any broadband problems or outages nearby if <STRONG>enough time has passed</STRONG> for a fault condition to displayed by the software test! This should determine if there's an identified fault affecting multiple households.<BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P><P>&nbsp;</P> Thu, 13 Nov 2025 15:06:51 GMT https://helpforum.sky.com/t5/Broadband/Open-reach/m-p/5140688#M532198 JimM1 2025-11-13T15:06:51Z