https://helpforum.sky.com/t5/Broadband/Outage-in-West-Belfast/m-p/5140393#M532133 <P>Came home from work on Tuesday to no internet connection, app advised an outage in my area.&nbsp;</P><P>&nbsp;</P><P>Still no internet today I have been given 2GB as I have a sky mobile, but what does my partner do he is with O2?</P><P>&nbsp;</P><P>Why also is it like finding hens teeth trying to speak to a human?&nbsp;</P> Thu, 13 Nov 2025 09:11:38 GMT Ginger070 2025-11-13T09:11:38Z https://helpforum.sky.com/t5/Broadband/Outage-in-West-Belfast/m-p/5140393#M532133 <P>Came home from work on Tuesday to no internet connection, app advised an outage in my area.&nbsp;</P><P>&nbsp;</P><P>Still no internet today I have been given 2GB as I have a sky mobile, but what does my partner do he is with O2?</P><P>&nbsp;</P><P>Why also is it like finding hens teeth trying to speak to a human?&nbsp;</P> Thu, 13 Nov 2025 09:11:38 GMT https://helpforum.sky.com/t5/Broadband/Outage-in-West-Belfast/m-p/5140393#M532133 Ginger070 2025-11-13T09:11:38Z https://helpforum.sky.com/t5/Broadband/Outage-in-West-Belfast/m-p/5140405#M532134 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4163001">@Ginger070</a>&nbsp;there is little point in calling Sky as they are likely to know as much as you as Openreach do not give running commentary on fixing area faults so nobody can tell you when your line will be back up. The standard fix time is 2 full working days from report which Openreach meet in 85% of cases where they dont you start to get compensation see&nbsp;<A style="background-color: #ffffff; -webkit-tap-highlight-color: transparent; -webkit-text-size-adjust: 100%;" href="https://www.sky.com/help/articles/auto-compensation" target="_blank">Customer Auto-Compensation | Sky Help | Sky.com</A></P> Thu, 13 Nov 2025 09:22:10 GMT https://helpforum.sky.com/t5/Broadband/Outage-in-West-Belfast/m-p/5140405#M532134 Chrisee 2025-11-13T09:22:10Z