topic Hub Delivery in Broadband

Hub Delivery

RogueSavage — Wed, 12 Nov 2025 20:37:36 GMT

Ordered sky stream and broadband

my pucks arrived next day, but hub still waiting dispatch.

any idea when this might arrive

i I have an open reach engineer out Monday 24th to fit a power cable, and then activation is booked for same day

Re: Hub Delivery

Daniel0210 — Wed, 12 Nov 2025 20:39:58 GMT

@RogueSavage

Hubs for new activations are normally dispatched via Royal Mail to arrive a few days prior to the activation date.

Once sent out you can usually track its progress. The postie will usually leave it hidden if no one is in. You don't need to sign for it. The postie should also pop a card through the letterbox telling you where it was left and the tracking should show some information on it too.