https://helpforum.sky.com/t5/Broadband/Download-speed-is-poor/m-p/5139355#M531770 Good morning my download speed is not meeting the levels I am paying for. Wed, 12 Nov 2025 06:11:43 GMT Verity_1234_ 2025-11-12T06:11:43Z https://helpforum.sky.com/t5/Broadband/Download-speed-is-poor/m-p/5139355#M531770 Good morning my download speed is not meeting the levels I am paying for. Wed, 12 Nov 2025 06:11:43 GMT https://helpforum.sky.com/t5/Broadband/Download-speed-is-poor/m-p/5139355#M531770 Verity_1234_ 2025-11-12T06:11:43Z https://helpforum.sky.com/t5/Broadband/Download-speed-is-poor/m-p/5139385#M531778 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4532665">@Verity_1234_</a>&nbsp;unless you are measuring speeds on a single device connected by a gigabit ethernet cable then you likely to be neasuring the speed of your home network not the speed to the hub. WiFi speeds are unreliable. Sky test speeds daily their results are in the service checker in the My Sky app if spedds to the hub. Are lower than the guaranteeed speed for your line the app should offer to book an engineer.</P> Wed, 12 Nov 2025 07:26:31 GMT https://helpforum.sky.com/t5/Broadband/Download-speed-is-poor/m-p/5139385#M531778 Chrisee 2025-11-12T07:26:31Z