https://helpforum.sky.com/t5/Broadband/Wifi/m-p/5139334#M531757 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3479422">@nuttylara</a>&nbsp;</P> <P>When it is down after midnight to around 6am then it could be overnight maintenance&nbsp;taking place.</P> <P>&nbsp;</P> <P>If it still down later then the first thing to check is this link to see if there are any outages in your area:<BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> <P><BR />If there isn't try running the line test here:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Wed, 12 Nov 2025 05:38:27 GMT caesarome 2025-11-12T05:38:27Z https://helpforum.sky.com/t5/Broadband/Wifi/m-p/5139313#M531749 My WiFi keeps losing connection , checked on app no reports of anything wrong , so why do I keep losing Internet, getting frustrated with this now , Wed, 12 Nov 2025 02:32:54 GMT https://helpforum.sky.com/t5/Broadband/Wifi/m-p/5139313#M531749 nuttylara 2025-11-12T02:32:54Z https://helpforum.sky.com/t5/Broadband/Wifi/m-p/5139334#M531757 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3479422">@nuttylara</a>&nbsp;</P> <P>When it is down after midnight to around 6am then it could be overnight maintenance&nbsp;taking place.</P> <P>&nbsp;</P> <P>If it still down later then the first thing to check is this link to see if there are any outages in your area:<BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> <P><BR />If there isn't try running the line test here:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Wed, 12 Nov 2025 05:38:27 GMT https://helpforum.sky.com/t5/Broadband/Wifi/m-p/5139334#M531757 caesarome 2025-11-12T05:38:27Z