https://helpforum.sky.com/t5/Broadband/Problem-with-internet/m-p/5139011#M531589 <P>For the past month I have been having problems with my internet? It keeps cutting of and I have to switch it off from the socket then back on before it comes on, it's really been a problem recently. How do I get it resolved ?</P> Tue, 11 Nov 2025 19:02:49 GMT Akd1 2025-11-11T19:02:49Z https://helpforum.sky.com/t5/Broadband/Problem-with-internet/m-p/5139011#M531589 <P>For the past month I have been having problems with my internet? It keeps cutting of and I have to switch it off from the socket then back on before it comes on, it's really been a problem recently. How do I get it resolved ?</P> Tue, 11 Nov 2025 19:02:49 GMT https://helpforum.sky.com/t5/Broadband/Problem-with-internet/m-p/5139011#M531589 Akd1 2025-11-11T19:02:49Z https://helpforum.sky.com/t5/Broadband/Problem-with-internet/m-p/5139170#M531642 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4458268">@Akd1</a>&nbsp;</P> <P>Try running this line test to see if it finds any faults:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Tue, 11 Nov 2025 21:47:50 GMT https://helpforum.sky.com/t5/Broadband/Problem-with-internet/m-p/5139170#M531642 caesarome 2025-11-11T21:47:50Z