topic Re: Wifi signal issues in Broadband

Wifi signal issues

StefanGheorghe — Mon, 10 Nov 2025 20:13:33 GMT

I've been having wifi signal issues all day today. On MySky app it sais that the signal is ok but my phone sais something like 120-150 mb which is far lower than it should be.

Re: Wifi signal issues

jamesn123 — Tue, 11 Nov 2025 16:33:27 GMT

Hi @StefanGheorghe

What package do you have with Sky? What WiFi speeds do you usually see as 120-150mbps is a good speed and is well above any guarantees Sky make.

Re: Wifi signal issues

StefanGheorghe — Tue, 11 Nov 2025 18:10:25 GMT

I have the 900 mb speed...and usually om my phone i get some of that speed, but lately this is variable between 100-400 mb. I've restarted the device and seems to work better now

Re: Wifi signal issues

Chrisee — Tue, 11 Nov 2025 18:43:47 GMT

@StefanGheorghe it isunrealistic to expect speeds over 400Mb/s over WiFi throughout most homes unless you buy a very high spec wifi system. If restarting the hub improved speeds it implies that you have significant interference from your neighbours' networks restarting the hub causes it find the least coongested wifi channels but in time the other networks will do the same so do not be too surprised if speeds start to drop. Almost no apps can use 400Mb/s so improving wifi spedds may make litlle difference in practice especially on a phone apart from downloading very large files.

A wifi 7 system could help as it can use frequencies which are less crowded but devices also need to support WiFi7 and unless you are buying the Gigafast+ service Sky wont supply a wifi7 hub.