https://helpforum.sky.com/t5/Broadband/Wi-Fi-connection-suddenly-stopped/m-p/5138904#M531561 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4532201">@TSmithy171</a>&nbsp;an amber Internet light means the hub has lost connection as explained here&nbsp;<A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start</A></P> Tue, 11 Nov 2025 17:21:34 GMT Chrisee 2025-11-11T17:21:34Z https://helpforum.sky.com/t5/Broadband/Wi-Fi-connection-suddenly-stopped/m-p/5138872#M531544 <P>I recently had my upgrade to Skyfall fibre completed just yesterday – just over 24 hours later I am faced with an issue where none of my devices can connect to the router, though it says the Wi-Fi is working with a green light there is a yellow light Next to something which says voice – I don't even know what that is.&nbsp;<BR /><BR /></P><P>I've seen a lot of people complaining from last year that they also have this problem as soon as they were upgraded to fibre</P> Tue, 11 Nov 2025 16:48:24 GMT https://helpforum.sky.com/t5/Broadband/Wi-Fi-connection-suddenly-stopped/m-p/5138872#M531544 TSmithy171 2025-11-11T16:48:24Z https://helpforum.sky.com/t5/Broadband/Wi-Fi-connection-suddenly-stopped/m-p/5138904#M531561 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4532201">@TSmithy171</a>&nbsp;an amber Internet light means the hub has lost connection as explained here&nbsp;<A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start</A></P> Tue, 11 Nov 2025 17:21:34 GMT https://helpforum.sky.com/t5/Broadband/Wi-Fi-connection-suddenly-stopped/m-p/5138904#M531561 Chrisee 2025-11-11T17:21:34Z