topic Re: Connection to hive in Broadband https://helpforum.sky.com/t5/Broadband/Connection-to-hive/m-p/5138832#M531521 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4532172">@Me441</a>&nbsp;if other drvices are connectung then the issue is with the Hive hub which have a habit of being a pain to connect. Depending on which type you have I found leaving the Hive unit plugged in fir a few hours can help. Hive support have provided some incredibly questionable advice going by what other customers have posted but they are worth calling.</P> <P>&nbsp;</P> <P>However my own Hive hub works correctly with no changes to my Sky hub so it can work. As a general suggestion keep the Hive hub a few feet from your Sky hub as these two can interfere one with the other as Hive uses a non-WiFi radio system called Zigbee to communicate with its devices but they both use the same 2.4GHz frequency band.</P> Tue, 11 Nov 2025 16:28:01 GMT Chrisee 2025-11-11T16:28:01Z Connection to hive https://helpforum.sky.com/t5/Broadband/Connection-to-hive/m-p/5138824#M531515 <P>You tell me the WiFi router is working but it is not connecting to my Hive. What do I do ?</P><P>Do I&nbsp; go through you or Hive</P> Tue, 11 Nov 2025 16:19:34 GMT https://helpforum.sky.com/t5/Broadband/Connection-to-hive/m-p/5138824#M531515 Me441 2025-11-11T16:19:34Z Re: Connection to hive https://helpforum.sky.com/t5/Broadband/Connection-to-hive/m-p/5138832#M531521 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4532172">@Me441</a>&nbsp;if other drvices are connectung then the issue is with the Hive hub which have a habit of being a pain to connect. Depending on which type you have I found leaving the Hive unit plugged in fir a few hours can help. Hive support have provided some incredibly questionable advice going by what other customers have posted but they are worth calling.</P> <P>&nbsp;</P> <P>However my own Hive hub works correctly with no changes to my Sky hub so it can work. As a general suggestion keep the Hive hub a few feet from your Sky hub as these two can interfere one with the other as Hive uses a non-WiFi radio system called Zigbee to communicate with its devices but they both use the same 2.4GHz frequency band.</P> Tue, 11 Nov 2025 16:28:01 GMT https://helpforum.sky.com/t5/Broadband/Connection-to-hive/m-p/5138832#M531521 Chrisee 2025-11-11T16:28:01Z