https://helpforum.sky.com/t5/Broadband/Slow-wife/m-p/5138788#M531508 My wifi is very slow and I am practically unable to access files on my laptop. My internet speed test Iis giving me 2.13Mbps for download and 2.71Mbps for upload or lower. Tue, 11 Nov 2025 15:26:31 GMT Ekaystone 2025-11-11T15:26:31Z https://helpforum.sky.com/t5/Broadband/Slow-wife/m-p/5138788#M531508 My wifi is very slow and I am practically unable to access files on my laptop. My internet speed test Iis giving me 2.13Mbps for download and 2.71Mbps for upload or lower. Tue, 11 Nov 2025 15:26:31 GMT https://helpforum.sky.com/t5/Broadband/Slow-wife/m-p/5138788#M531508 Ekaystone 2025-11-11T15:26:31Z https://helpforum.sky.com/t5/Broadband/Slow-wife/m-p/5138827#M531518 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4532117">@Ekaystone</a>&nbsp;</P> <P>Have you ran the line test in the My Sky app? Does it show the correct speed there?</P> Tue, 11 Nov 2025 16:21:44 GMT https://helpforum.sky.com/t5/Broadband/Slow-wife/m-p/5138827#M531518 jamesn123 2025-11-11T16:21:44Z https://helpforum.sky.com/t5/Broadband/Slow-wife/m-p/5138891#M531556 <P>Yes I did. It all works well now. I dpoke to SKY customer service.&nbsp;</P> Tue, 11 Nov 2025 17:01:37 GMT https://helpforum.sky.com/t5/Broadband/Slow-wife/m-p/5138891#M531556 Ekaystone 2025-11-11T17:01:37Z