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    <title>topic Intermitent loss in Broadband</title>
    <link>https://helpforum.sky.com/t5/Broadband/Intermitent-loss/m-p/5138626#M531475</link>
    <description>&lt;P&gt;Hello,&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;I am having problems with my internet connection in Ireland. It keeps disconnecting, for only a few seconds, but making some of my services to break. I notice this in two different laptops, and in an Echo show playing spotify.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;This are my statistics:&lt;/P&gt;&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot 2025-11-11 at 12.41.14.png" style="width: 400px;"&gt;&lt;img src="https://helpforum.sky.com/t5/image/serverpage/image-id/114322i16D8DB49DF1A5172/image-size/medium?v=v2&amp;amp;px=400" role="button" title="Screenshot 2025-11-11 at 12.41.14.png" alt="Screenshot 2025-11-11 at 12.41.14.png" /&gt;&lt;/span&gt;&lt;/P&gt;&lt;P&gt; And logs from today:&lt;/P&gt;&lt;LI-SPOILER&gt;&lt;P&gt;&amp;nbsp;00:04:04 syslog: WAN IPV6 UP&lt;BR /&gt;&amp;nbsp;00:34:04 syslog: WAN IPV6 UP&lt;BR /&gt;&amp;nbsp;01:04:04 syslog: WAN IPV6 UP&lt;BR /&gt;&amp;nbsp;01:34:04 syslog: WAN IPV6 UP&lt;BR /&gt;&amp;nbsp;01:42:13 syslog: Send out NTP request to ntp0.esat.net&lt;BR /&gt;&amp;nbsp;01:42:13 syslog: Received NTP Sync Reply from ntp0.esat.net&lt;BR /&gt;&amp;nbsp;01:42:13 syslog: System time is up to date&lt;BR /&gt;&amp;nbsp;02:04:04 syslog: WAN IPV6 UP&lt;BR /&gt;&amp;nbsp;02:34:04 syslog: WAN IPV6 UP&lt;BR /&gt;&amp;nbsp;03:04:04 syslog: WAN IPV6 UP&lt;BR /&gt;&amp;nbsp;03:34:04 syslog: WAN IPV6 UP&lt;BR /&gt;&amp;nbsp;04:04:05 syslog: WAN IPV6 UP&lt;BR /&gt;&amp;nbsp;04:09:14 syslog: Send out NTP request to ntp0.esat.net&lt;BR /&gt;&amp;nbsp;04:09:14 syslog: Received NTP Sync Reply from ntp0.esat.net&lt;BR /&gt;&amp;nbsp;04:09:14 syslog: System time is up to date&lt;BR /&gt;&amp;nbsp;04:24:29 syslog: TR69: Connect to Production ACS&lt;BR /&gt;&amp;nbsp;04:24:29 syslog: TR69: Connection to ACS Complete&lt;BR /&gt;&amp;nbsp;04:24:40 syslog: TR69: Close ACS Connection&lt;BR /&gt;&amp;nbsp;04:34:04 syslog: WAN IPV6 UP&lt;BR /&gt;&amp;nbsp;05:04:04 syslog: WAN IPV6 UP&lt;BR /&gt;&amp;nbsp;05:34:04 syslog: WAN IPV6 UP&lt;BR /&gt;&amp;nbsp;06:04:05 syslog: WAN IPV6 UP&lt;BR /&gt;&amp;nbsp;06:19:49 syslog: Send out NTP request to ntp0.esat.net&lt;BR /&gt;&amp;nbsp;06:19:50 syslog: Received NTP Sync Reply from ntp0.esat.net&lt;BR /&gt;&amp;nbsp;06:19:50 syslog: System time is up to date&lt;BR /&gt;&amp;nbsp;06:34:05 syslog: WAN IPV6 UP&lt;BR /&gt;&amp;nbsp;07:04:05 syslog: WAN IPV6 UP&lt;BR /&gt;&amp;nbsp;07:34:05 syslog: WAN IPV6 UP&lt;BR /&gt;&amp;nbsp;08:04:06 syslog: WAN IPV6 UP&lt;BR /&gt;&amp;nbsp;08:27:23 syslog: Send out NTP request to ntp0.esat.net&lt;BR /&gt;&amp;nbsp;08:27:23 syslog: Received NTP Sync Reply from ntp0.esat.net&lt;BR /&gt;&amp;nbsp;08:27:23 syslog: System time is up to date&lt;BR /&gt;&amp;nbsp;08:34:06 syslog: WAN IPV6 UP&lt;BR /&gt;&amp;nbsp;09:04:06 syslog: WAN IPV6 UP&lt;BR /&gt;&amp;nbsp;09:34:06 syslog: WAN IPV6 UP&lt;BR /&gt;&amp;nbsp;10:04:06 syslog: WAN IPV6 UP&lt;BR /&gt;&amp;nbsp;10:33:08 syslog: Send out NTP request to ntp0.esat.net&lt;BR /&gt;&amp;nbsp;10:33:08 syslog: Received NTP Sync Reply from ntp0.esat.net&lt;BR /&gt;&amp;nbsp;10:33:08 syslog: System time is up to date&lt;BR /&gt;&amp;nbsp;10:34:05 syslog: WAN IPV6 UP&lt;BR /&gt;&amp;nbsp;11:04:05 syslog: WAN IPV6 UP&lt;BR /&gt;&amp;nbsp;11:34:05 syslog: WAN IPV6 UP&lt;BR /&gt;&amp;nbsp;12:04:06 syslog: WAN IPV6 UP&lt;BR /&gt;&amp;nbsp;12:34:06 syslog: WAN IPV6 UP&lt;/P&gt;&lt;/LI-SPOILER&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;I work remotely and I need a good connection, so this is highly annoying and is making me consider to change provider, so any help is welcome. Thank you&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Regards, Marcos&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
    <pubDate>Tue, 11 Nov 2025 12:50:43 GMT</pubDate>
    <dc:creator>marmg</dc:creator>
    <dc:date>2025-11-11T12:50:43Z</dc:date>
    <item>
      <title>Intermitent loss</title>
      <link>https://helpforum.sky.com/t5/Broadband/Intermitent-loss/m-p/5138626#M531475</link>
      <description>&lt;P&gt;Hello,&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;I am having problems with my internet connection in Ireland. It keeps disconnecting, for only a few seconds, but making some of my services to break. I notice this in two different laptops, and in an Echo show playing spotify.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;This are my statistics:&lt;/P&gt;&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot 2025-11-11 at 12.41.14.png" style="width: 400px;"&gt;&lt;img src="https://helpforum.sky.com/t5/image/serverpage/image-id/114322i16D8DB49DF1A5172/image-size/medium?v=v2&amp;amp;px=400" role="button" title="Screenshot 2025-11-11 at 12.41.14.png" alt="Screenshot 2025-11-11 at 12.41.14.png" /&gt;&lt;/span&gt;&lt;/P&gt;&lt;P&gt; And logs from today:&lt;/P&gt;&lt;LI-SPOILER&gt;&lt;P&gt;&amp;nbsp;00:04:04 syslog: WAN IPV6 UP&lt;BR /&gt;&amp;nbsp;00:34:04 syslog: WAN IPV6 UP&lt;BR /&gt;&amp;nbsp;01:04:04 syslog: WAN IPV6 UP&lt;BR /&gt;&amp;nbsp;01:34:04 syslog: WAN IPV6 UP&lt;BR /&gt;&amp;nbsp;01:42:13 syslog: Send out NTP request to ntp0.esat.net&lt;BR /&gt;&amp;nbsp;01:42:13 syslog: Received NTP Sync Reply from ntp0.esat.net&lt;BR /&gt;&amp;nbsp;01:42:13 syslog: System time is up to date&lt;BR /&gt;&amp;nbsp;02:04:04 syslog: WAN IPV6 UP&lt;BR /&gt;&amp;nbsp;02:34:04 syslog: WAN IPV6 UP&lt;BR /&gt;&amp;nbsp;03:04:04 syslog: WAN IPV6 UP&lt;BR /&gt;&amp;nbsp;03:34:04 syslog: WAN IPV6 UP&lt;BR /&gt;&amp;nbsp;04:04:05 syslog: WAN IPV6 UP&lt;BR /&gt;&amp;nbsp;04:09:14 syslog: Send out NTP request to ntp0.esat.net&lt;BR /&gt;&amp;nbsp;04:09:14 syslog: Received NTP Sync Reply from ntp0.esat.net&lt;BR /&gt;&amp;nbsp;04:09:14 syslog: System time is up to date&lt;BR /&gt;&amp;nbsp;04:24:29 syslog: TR69: Connect to Production ACS&lt;BR /&gt;&amp;nbsp;04:24:29 syslog: TR69: Connection to ACS Complete&lt;BR /&gt;&amp;nbsp;04:24:40 syslog: TR69: Close ACS Connection&lt;BR /&gt;&amp;nbsp;04:34:04 syslog: WAN IPV6 UP&lt;BR /&gt;&amp;nbsp;05:04:04 syslog: WAN IPV6 UP&lt;BR /&gt;&amp;nbsp;05:34:04 syslog: WAN IPV6 UP&lt;BR /&gt;&amp;nbsp;06:04:05 syslog: WAN IPV6 UP&lt;BR /&gt;&amp;nbsp;06:19:49 syslog: Send out NTP request to ntp0.esat.net&lt;BR /&gt;&amp;nbsp;06:19:50 syslog: Received NTP Sync Reply from ntp0.esat.net&lt;BR /&gt;&amp;nbsp;06:19:50 syslog: System time is up to date&lt;BR /&gt;&amp;nbsp;06:34:05 syslog: WAN IPV6 UP&lt;BR /&gt;&amp;nbsp;07:04:05 syslog: WAN IPV6 UP&lt;BR /&gt;&amp;nbsp;07:34:05 syslog: WAN IPV6 UP&lt;BR /&gt;&amp;nbsp;08:04:06 syslog: WAN IPV6 UP&lt;BR /&gt;&amp;nbsp;08:27:23 syslog: Send out NTP request to ntp0.esat.net&lt;BR /&gt;&amp;nbsp;08:27:23 syslog: Received NTP Sync Reply from ntp0.esat.net&lt;BR /&gt;&amp;nbsp;08:27:23 syslog: System time is up to date&lt;BR /&gt;&amp;nbsp;08:34:06 syslog: WAN IPV6 UP&lt;BR /&gt;&amp;nbsp;09:04:06 syslog: WAN IPV6 UP&lt;BR /&gt;&amp;nbsp;09:34:06 syslog: WAN IPV6 UP&lt;BR /&gt;&amp;nbsp;10:04:06 syslog: WAN IPV6 UP&lt;BR /&gt;&amp;nbsp;10:33:08 syslog: Send out NTP request to ntp0.esat.net&lt;BR /&gt;&amp;nbsp;10:33:08 syslog: Received NTP Sync Reply from ntp0.esat.net&lt;BR /&gt;&amp;nbsp;10:33:08 syslog: System time is up to date&lt;BR /&gt;&amp;nbsp;10:34:05 syslog: WAN IPV6 UP&lt;BR /&gt;&amp;nbsp;11:04:05 syslog: WAN IPV6 UP&lt;BR /&gt;&amp;nbsp;11:34:05 syslog: WAN IPV6 UP&lt;BR /&gt;&amp;nbsp;12:04:06 syslog: WAN IPV6 UP&lt;BR /&gt;&amp;nbsp;12:34:06 syslog: WAN IPV6 UP&lt;/P&gt;&lt;/LI-SPOILER&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;I work remotely and I need a good connection, so this is highly annoying and is making me consider to change provider, so any help is welcome. Thank you&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Regards, Marcos&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Tue, 11 Nov 2025 12:50:43 GMT</pubDate>
      <guid>https://helpforum.sky.com/t5/Broadband/Intermitent-loss/m-p/5138626#M531475</guid>
      <dc:creator>marmg</dc:creator>
      <dc:date>2025-11-11T12:50:43Z</dc:date>
    </item>
    <item>
      <title>Re: Intermitent loss</title>
      <link>https://helpforum.sky.com/t5/Broadband/Intermitent-loss/m-p/5138643#M531479</link>
      <description>&lt;P&gt;&lt;a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4531929"&gt;@marmg&lt;/a&gt;&amp;nbsp;the stas you posted shows that the &amp;nbsp;WAN connection has been connected for 110hours so you issue does not linked to your broadband connection as such. The system does renew iP leases regularly but that should be a background activity and not cause anything a user should notice. &lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Are you using a corporate VPN or similar? If so and the device is connected by WiFi interference could be the cause. Interference can have multiple sources and is one of the reasons why ethernet connections are recommended.&lt;/P&gt;</description>
      <pubDate>Tue, 11 Nov 2025 13:03:06 GMT</pubDate>
      <guid>https://helpforum.sky.com/t5/Broadband/Intermitent-loss/m-p/5138643#M531479</guid>
      <dc:creator>Chrisee</dc:creator>
      <dc:date>2025-11-11T13:03:06Z</dc:date>
    </item>
    <item>
      <title>Re: Intermitent loss</title>
      <link>https://helpforum.sky.com/t5/Broadband/Intermitent-loss/m-p/5138653#M531482</link>
      <description>&lt;P&gt;Thank you for your answer.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;In one of the laptops I have a corporate VPN, yes. But I notice the problems in other devices as well. All of them connected by Wifi, as the technician put the router in the hall. I asked him to put it in the living room but he refused.&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Is it possible to have a static IP to avoid problems?&lt;/P&gt;</description>
      <pubDate>Tue, 11 Nov 2025 13:13:22 GMT</pubDate>
      <guid>https://helpforum.sky.com/t5/Broadband/Intermitent-loss/m-p/5138653#M531482</guid>
      <dc:creator>marmg</dc:creator>
      <dc:date>2025-11-11T13:13:22Z</dc:date>
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