topic Re: Slow WiFi in Broadband

Slow WiFi

Toonbroon — Mon, 10 Nov 2025 19:50:36 GMT

My sky 500 broadband goes slow if more than one device is being used at once. Not just a one off it's every time

Re: Slow WiFi

JimM1 — Mon, 10 Nov 2025 21:34:43 GMT

@Toonbroon What sky hub are you using on the connection, a white or black hub? If using the white have you set the priority to a specific device?

Prioritise a device on your WiFi | Sky Help | Sky.com | Sky Help | Sky.com

Re: Slow WiFi

Toonbroon — Tue, 11 Nov 2025 12:11:42 GMT

No I'm using the black one

Re: Slow WiFi

JimM1 — Tue, 11 Nov 2025 18:42:17 GMT

@Toonbroon With the black sky Broadband hub and the shared connection, can yo say what is seen when two or more devices are working in/out on the connection, the stat's will allow you to see the wan speed for all connection via the web interface, drop the time down to 3 seconds and watch what is going on at the Hub level!