https://helpforum.sky.com/t5/Broadband/I-received-compensation-but-it-didn-t-activate/m-p/5138494#M531452 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4415749">@yatesstuart312</a>&nbsp;</P> <P>This link explains the process:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/articles/auto-compensation" target="_blank">https://www.sky.com/help/articles/auto-compensation</A></P> <P>&nbsp;</P> <P>So look for the credit on your bill or future bills.</P> Tue, 11 Nov 2025 10:38:41 GMT caesarome 2025-11-11T10:38:41Z https://helpforum.sky.com/t5/Broadband/I-received-compensation-but-it-didn-t-activate/m-p/5138460#M531443 <P>Hi I got compensation because WiFi went down due to bad weather and wire came out socket had to wait three weeks for engineer to come when he fixed it sky told me I'm getting 31 back off next payment but it never activated on my account&nbsp;</P> Tue, 11 Nov 2025 09:57:50 GMT https://helpforum.sky.com/t5/Broadband/I-received-compensation-but-it-didn-t-activate/m-p/5138460#M531443 yatesstuart312 2025-11-11T09:57:50Z https://helpforum.sky.com/t5/Broadband/I-received-compensation-but-it-didn-t-activate/m-p/5138494#M531452 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4415749">@yatesstuart312</a>&nbsp;</P> <P>This link explains the process:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/articles/auto-compensation" target="_blank">https://www.sky.com/help/articles/auto-compensation</A></P> <P>&nbsp;</P> <P>So look for the credit on your bill or future bills.</P> Tue, 11 Nov 2025 10:38:41 GMT https://helpforum.sky.com/t5/Broadband/I-received-compensation-but-it-didn-t-activate/m-p/5138494#M531452 caesarome 2025-11-11T10:38:41Z