https://helpforum.sky.com/t5/Broadband/Router-connected-but-Pods-not-working/m-p/5138377#M531423 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4531636">@Terry_M</a>&nbsp;the pods are not designed for connection via LAN cables as they are for use for coverage in your main home. If a Sky engineer sgreed to supply them after a visit for your use case then call them otherwise I suspect you msybecstuck.</P> <P>&nbsp;</P> <P>I know from personal experience is connection vis powerline adapters did not work and I have seen similar issues with direct Ethernet connections reported in the forum.. Normally the pods communicate with the hub using a closed wifi signal so perhaps a. firmware update has stopped the connection. The ethernet portsxare primarily there for use as WiFi to Ethernet bridges.</P> <P>&nbsp;</P> <P>You would be better buying a simple third party WiFi system for an Annex like my own Deco system which do work with an Ethernet feed.</P> Tue, 11 Nov 2025 08:17:22 GMT Chrisee 2025-11-11T08:17:22Z https://helpforum.sky.com/t5/Broadband/Router-connected-but-Pods-not-working/m-p/5138369#M531417 Router appears fine. Pods have been working fine since installing 3 week ago in the annex. However at about 0400hrs this morning all of our Pods appear to have gone offline and none of them will reconnect. They are all on LAN cables. Tue, 11 Nov 2025 07:54:35 GMT https://helpforum.sky.com/t5/Broadband/Router-connected-but-Pods-not-working/m-p/5138369#M531417 Terry_M 2025-11-11T07:54:35Z https://helpforum.sky.com/t5/Broadband/Router-connected-but-Pods-not-working/m-p/5138377#M531423 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4531636">@Terry_M</a>&nbsp;the pods are not designed for connection via LAN cables as they are for use for coverage in your main home. If a Sky engineer sgreed to supply them after a visit for your use case then call them otherwise I suspect you msybecstuck.</P> <P>&nbsp;</P> <P>I know from personal experience is connection vis powerline adapters did not work and I have seen similar issues with direct Ethernet connections reported in the forum.. Normally the pods communicate with the hub using a closed wifi signal so perhaps a. firmware update has stopped the connection. The ethernet portsxare primarily there for use as WiFi to Ethernet bridges.</P> <P>&nbsp;</P> <P>You would be better buying a simple third party WiFi system for an Annex like my own Deco system which do work with an Ethernet feed.</P> Tue, 11 Nov 2025 08:17:22 GMT https://helpforum.sky.com/t5/Broadband/Router-connected-but-Pods-not-working/m-p/5138377#M531423 Chrisee 2025-11-11T08:17:22Z